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Thrift Store Attendant| Part Time

Animal Care Attendant | Part Time

LocationCape Breton | 401 East Broadway
Number of Positions
1
Job Start Date
 ASAP
Job Competition Closes Sept 17, 2018
Job Type
Part Time
Salary 
To be Negotiated

The Nova Scotia SPCA is seeking an Animal Care Attendant for the Nova Scotia SPCA, Cape Breton Shelter. This individual participates in the day to day animal care and operational practices of an Animal Shelter making certain they are compliant with the Society’s animal care standards.

Responsibilities

Responsibilities include but are not limited to:

  • Responsible for all duties related to the care of animals (cleaning of the holding areas, assuring that animals receive food and water, bathing and basic grooming). Provides humane handling and restraining techniques.
  • Observes animals for signs of illnesses or injuries and reports symptoms to the appropriate personnel. Administers medications and assists Animal Care Technicians as required by restraining animals, grooming, health checks, flea treatments and administering parasite control.
  • Performs continual maintenance duties that include repairs and upkeep. Cleans all equipment and work areas to maintain the highest standard of cleanliness and sanitation. Follows health and safety regulations and protocols.
  • General day to day care, including laundry and dishes.
  • Maintain accurate records for animal inventory, health, medications, treatments, procedures and behaviour history.

In addition to the duties listed above, the SPCA expects the following of each employee: adheres to policies and procedures; works in a safe manner; acts as a role model within and outside the shelter; performs duties as workload necessitates; maintains a positive and respectful attitude; demonstrates exceptional customer service; communicates regularly with supervisor about issues; demonstrates efficient time management and prioritizes workload; consistently reports to work on time prepared to perform duties of the position; participates in events and on committees as needed or required; and completes other duties as assigned.

Skill Required

To perform this job successfully, an individual must be able to perform each task satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

  • Proactive, independent, and organized.
  • Must be punctual and reliable.
  • Must work well independently and in a team environment.
  • Excellent written and oral communication skills.
  • Trustworthy (criminal record check required).
  • Drivers’ license and clean driving record required. Drivers abstract may be required.
  • Availability for various shifts (varies between the hours of 8am and 8pm Monday to Friday and Saturday and Sunday 8am to 5pm, subject to change)
  • Knowledge of Microsoft office applications required.
  • Personal adherence to SPCA code of conduct and within SPCA recommended best practices.

 Additional Information

  • This position requires a flexible schedule. Evenings and weekends will be required, must be willing to work a flexible schedule.
  • Driver’s license is required

Physical Requirements

  • Physical ability to walk and/or stand on your feet throughout a normal workday required.
  • Physical ability to lift and carry 40 pounds regularly.
  • Working conditions include working alone, working outside in varying weather conditions, frequent interruptions, and some meetings.

Experience

  • Customer service experience in person, over the phone may be required.
  • Animal care experience in a shelter or vet clinic/boarding clinic setting an asset.

Education

  • Completion of Grade 12 mandatory
  • Degree/diploma/certificate in animal care recognized program an asset.

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. SPCA provides a competitive salary and a rewarding work environment. Interested applicants are asked to submit their resume and cover letter to info@spcans.ca.  

Please quote “Cape Breton Animal Care Attendant” in the subject heading in your email reply. 

We thank all applicants for their interest in a career at the Nova Scotia SPCA, however, only those selected for interview will be contacted.

 

Thrift Store Attendant| Part Time

LocationCape Breton | 245 Welton Street, Sydney NS
Number of Positions
1
Job Start Date
 ASAP
Job Competition Closes Aug 10,2018
Job Type
Part Time
Salary 
To be Negotiated

Purpose

The Thrift Store Attendant assists with supervision, oversight and management of Society’s thrift store operations and volunteers. The Thrift Store Attendant is responsible for assisting with recruiting, training & managing volunteers at the Cape Breton SPCA Thrift Stores, including the aspects of maintaining daily operations and a safe and healthy working and shopping environment for customers and security of operational functions.

Responsibilities include but are not limited to:

Volunteers

  • Recruit, train and supervise a volunteer base of up to 50 people for the thrift store
  • Assist with developing schedules for volunteers to ensure adequate personnel at the store to accomplish tasks and respond to customers.
  • Expand foster volunteer base, ensuring proper administration, recruitment and retention
  • Maintain current knowledge of Society policies and procedures as they relate to personnel; monitor volunteers for adherence to policies and procedures; take corrective action as necessary to ensure volunteers are in compliance.
  • Conduct regularly scheduled communication with volunteers to provide direction, guidance and oversight.
  • Consult with volunteers on a regular basis, addressing concerns and sharing ideas.
  • Provide timely direction and written and verbal feedback to volunteers.
  • Assist in volunteer training in Society policies and procedures.

Thrift Store

  • Assist with the oversight/processing of donated items; manage the rotation of items and the disposal of donated items in a timely fashion.
  • Processes include: sorting, tagging, displaying and disposing of donated items, providing leadership to volunteers; uphold Society standards for merchandise and communicate same.
  • Manage supply inventory.
  • At the direction of the Provincial Communications and Retail Manager, assist in the implementation of written procedures for store operations, including opening and closing the store; procedures for accepting, sorting, pricing donations; security procedures for staff and volunteers, handling of cash, and other relevant procedures as needed.
  • Participate in training required by accreditation standards, plus performance and quality improvement efforts.
  • Assist in the display of merchandise inside the store to enhance the appearance and appeal of the store.

Customer Service

  • Provide service to customers according to standards and ensures volunteers follow same standards.
  • Promote excellence in the customer service experience for all visitors to the Animal Shelter & Thrift store through volunteer training.

Perform other duties as required

Required Skills

In addition to having the ability to travel and a valid Driver’s license, the following are some of the skills required of a Nova Scotia SPCA Thrift Store Coordinator.

  • High School diploma, 1-2 years of retail/resale experience. Previous thrift or consignment store experiences a definite plus.
  • Experience in working with and/or overseeing volunteers (1-2 years) required.
  • Punctual, reliable and trustworthy; sound decision-making skills.
  • Strong verbal, writing & organizational skills.
  • Proficiency in Windows and Microsoft Office.
  • Demonstrated ability to serve clients in a professional, welcoming, and efficient manner.
  • Experience with cash registers and “point of sale,” computerized sales & inventory systems is a definite plus.
  • Valid driver’s license and legally required insurance.
  • Cooperative, friendly, and helpful attitude with clients and co-workers. Ability to work closely with other employees and volunteers to ensure positive, constructive environment within the program or department, and throughout the Society.
  • Ability to thrive in a flexible, fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach.
  • Passion and enthusiasm for the mission of The Nova Scotia SPCA.
  • Ability to maintain a flexible schedule with availability to work weekends and/or evenings, as needed.

Qualifications

  • Completion of Grade 12 mandatory
  • Degree/diploma/certificate in business, office administration, or accounting an asset. Combination of education and experience may be considered.

Physical Requirements

  • Requires ability to stand up to 3-7 hours per day with frequent walking, standing, bending, squatting, pulling and pushing.
  • Requires ability to keyboard at computer for up to 2 hours per day.
  • May be required to lift items 20-50 pounds and assist in 2-person lifts in excess of 100 pounds.

Hours of Work

Work responsibilities require a standard 20 hours per week plus additional overtime as required fulfilling the duties associated with the position.

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. The Society provides a competitive salary, benefit package and a rewarding work environment.

Enforcement Officer | Full Time
LocationColchester Shelter | 408 Industrial Ave, Truro
Number of Positions
1
Job Start Date
September 2018
Job Competition Closes September 21, 2018
Job Type
Full Time
Salary 
To be Negotiated

Job Description

Reporting to the Chief Provincial Inspector, you’ll play an integral role in supporting the Nova Scotia SPCA in maintaining a high level animal welfare and compliance under the Act.  You’ll ensure consistent monitoring and enforcement compliance with all animal control aspects.

 In addition to enforcement duties, you’ll also focus on education and awareness through public interaction and work with community members towards voluntary compliance on cases that involve complex dynamics.

This is a great opportunity for someone who is compassionate and has a positive attitude. Most importantly, you’ll possess strong interpersonal skills and be savvy in dealing with conflict resolution.

FORMAL EDUCATION, TRAINING AND EXPERIENCE

  • Completion of Grade Twelve (12) or equivalent.
  • Completion of Enforcement training from a recognized institution required
  • Courses in safe handling of dogs/handling of dangerous dogs.
  • Valid NS Class 5 Driver’s license.
  • Minimum of three (3) years’ related experience working in enforcement combined with a demonstrated ability to interpret legislation, and an understanding of the legal system and procedures involved with enforcement of legislation and its regulations
    • Including a minimum of two (2) years dog handling experience.

Knowledge and Qualifications/Skills required

  • The ability to respond to client/public inquiries and complaints and handle sensitive and confidential information in a trusted and responsible manner
  • The ability to travel and work flexible shifts, including evenings and weekends and be on call
  • Prepare and maintain investigation and legal records in an accurate, complete and timely manner. Maintain information integrity, security and confidentiality to an exceptional degree.
  • Provide related education to the public, clients, staff, volunteers, other animal welfare organizations and law enforcement agencies and entities.
  • Perform data entry and maintain performance statistics using provided electronic tools and applications using Microsoft office and CEIS database management
  • Work daily with animals of varying size and temperament, including deceased, ill or injured animals, carrying, handling and capturing individual animals in a safe, caring and respectful manner.
  • Medically and physically fit to work in all weather conditions (cold, hot, rain, etc) as this position may require bending, lifting and transporting animals in need.
  • Must be able to work with other staff, volunteers, and the public in a positive, practical manner and be able to work with minimum supervision
  • Excellent computer skills , statement writing and preparing court documents
  • Maintain and operate all job related equipment, tools and vehicles in a safe and reliable manner, and within the guidelines prescribed by OHS policy,
  • Strong interviewing, analytical skills and experience in research and interpreting data, ability to write cogent and concise reports; excellent presentation and communication skills (oral and written).
  • Exceptional tact, diplomacy, discretion, professionalism, and judgment in the exercise of decision making
  • Ability to remain neutral, independent and objective in all investigations.
  • Ability to maintain the confidentiality of sensitive work related information.
  • Ability to handle multiple assignments by effectively planning, organizing and prioritizing assignments (multi-tasking of work).
  • Exceptional tact, diplomacy, discretion, professionalism, and judgment in the exercise of decision making
  • Will require criminal records check and will require appointment from Department of Justice.
  • Candidates with previous experience in working with First Nations communities are strongly encouraged to apply

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. SPCA provides a competitive salary and a rewarding work environment. Interested applicants are asked to submit their resume and cover letter indicating salary expectations to jlandsburg@spcans.ca.  

Please quote “Enforcement Officer ” in the subject heading in your email reply.

We thank all applicants for their interest in a career at the Nova Scotia SPCA, however, only those selected for interview will be contacted.

Enforcement Receptionist | Full time

LocationHead Office | Dartmouth, NS
Number of Positions
1
Job Start Date
ASAP
Job Competition Closes When position is filled
Job Type
Part Time
Salary 
To be Negotiated

Purpose 

With a primary focus to provide exceptional first point of contact for community members this position will play a key role ensuring the Nova Scotia SPCA’s outstanding responsiveness to the needs of the animals we serve.

Responsibilities

Includes but is not limited to:

Reception

  • Answers multi-phone system, routing inquiries to the proper person and initiates messages for follow up;
  • To articulate and convey information accurately and appropriately to staff and public during potentially very emotional situations. 
  • Provides outstanding customer service;
  • Communicates to the public the principles that convey and impart an understanding of the policies and procedures of the Nova Scotia SPCA.
  • Performs clerical and secretarial duties as needed to expedite day-to-day operations and office functions. 
  • Organizes and maintains files of records and correspondence of both a routine and confidential nature. 
  • Checks to ensure files are complete. 
  • Creates and modifies case files for processing, scanning and indexing into the computer database. 

Qualifications

  • Ability to work under pressure, prioritize with exceptional attention to detail and accuracy with strong follow through;
  • Able to keep confidential highly sensitive information
  • Very strong organizational skills
  • Strong oral and written communication skills/excellent presentation skills 
  • Ability to multi-task 
  • Ability to work collaboratively with volunteers and staff 
  • Strong working knowledge of MS Word, Excel and PowerPoint 

Hours of Work 

Work responsibilities require a 24 hours per week plus additional overtime as required fulfilling the duties associated with the position. Days of work are anticipated to be Monday, Thursday and Fridays

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability.

The Nova Scotia SPCA provides a competitive salary and a rewarding work environment.  Interested applicants are asked to submit their resume and cover letter indicating salary expectations to emurphy@spcans.ca.  It is our intention to start reviewing resume’s immediately and quickly start the interview process. However, as long as this posting remains on the website it is an indication that the position has not been filled and we are still accepting resumes.

Please quote “Enforcement Reception Position” in the subject heading in your email reply.

We thank all applicants for their interest in a career at the Nova Scotia SPCA, however, only those selected for interview will be contacted.

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