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Thrift Store Attendant | Full Time

LocationCape Breton | 245 Welton Street, Sydney NS
Number of Positions
1
Job Start Date
 ASAP
Job Competition Closes October 30th, 2018
Job Type
Full Time
Salary 
To be Negotiated

Purpose

The Thrift Store Attendant assists with supervision, oversight and management of Society’s thrift store operations and volunteers. The Thrift Store Attendant is responsible for assisting with recruiting, training & managing volunteers at the Cape Breton SPCA Thrift Stores, including the aspects of maintaining daily operations and a safe and healthy working and shopping environment for customers and security of operational functions.

Responsibilities include but are not limited to:

Volunteers

  • Recruit, train and supervise a volunteer base of up to 50 people for the thrift store
  • Assist with developing schedules for volunteers to ensure adequate personnel at the store to accomplish tasks and respond to customers.
  • Expand foster volunteer base, ensuring proper administration, recruitment and retention
  • Maintain current knowledge of Society policies and procedures as they relate to personnel; monitor volunteers for adherence to policies and procedures; take corrective action as necessary to ensure volunteers are in compliance.
  • Conduct regularly scheduled communication with volunteers to provide direction, guidance and oversight.
  • Consult with volunteers on a regular basis, addressing concerns and sharing ideas.
  • Provide timely direction and written and verbal feedback to volunteers.
  • Assist in volunteer training in Society policies and procedures.

Thrift Store

  • Assist with the oversight/processing of donated items; manage the rotation of items and the disposal of donated items in a timely fashion.
  • Processes include: sorting, tagging, displaying and disposing of donated items, providing leadership to volunteers; uphold Society standards for merchandise and communicate same.
  • Manage supply inventory.
  • At the direction of the Provincial Communications and Retail Manager, assist in the implementation of written procedures for store operations, including opening and closing the store; procedures for accepting, sorting, pricing donations; security procedures for staff and volunteers, handling of cash, and other relevant procedures as needed.
  • Participate in training required by accreditation standards, plus performance and quality improvement efforts.
  • Assist in the display of merchandise inside the store to enhance the appearance and appeal of the store.

Customer Service

  • Provide service to customers according to standards and ensures volunteers follow same standards.
  • Promote excellence in the customer service experience for all visitors to the Animal Shelter & Thrift store through volunteer training.

Perform other duties as required

Required Skills

In addition to having the ability to travel and a valid Driver’s license, the following are some of the skills required of a Nova Scotia SPCA Thrift Store Coordinator.

  • High School diploma, 1-2 years of retail/resale experience. Previous thrift or consignment store experiences a definite plus.
  • Experience in working with and/or overseeing volunteers (1-2 years) required.
  • Punctual, reliable and trustworthy; sound decision-making skills.
  • Strong verbal, writing & organizational skills.
  • Proficiency in Windows and Microsoft Office.
  • Demonstrated ability to serve clients in a professional, welcoming, and efficient manner.
  • Experience with cash registers and “point of sale,” computerized sales & inventory systems is a definite plus.
  • Valid driver’s license and legally required insurance.
  • Cooperative, friendly, and helpful attitude with clients and co-workers. Ability to work closely with other employees and volunteers to ensure positive, constructive environment within the program or department, and throughout the Society.
  • Ability to thrive in a flexible, fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach.
  • Passion and enthusiasm for the mission of The Nova Scotia SPCA.
  • Ability to maintain a flexible schedule with availability to work weekends and/or evenings, as needed.

Qualifications

  • Completion of Grade 12 mandatory
  • Degree/diploma/certificate in business, office administration, or accounting an asset. Combination of education and experience may be considered.

Physical Requirements

  • Requires ability to stand up to 3-7 hours per day with frequent walking, standing, bending, squatting, pulling and pushing.
  • Requires ability to keyboard at computer for up to 2 hours per day.
  • May be required to lift items 20-50 pounds and assist in 2-person lifts in excess of 100 pounds.

Hours of Work

Work responsibilities require a standard 20 hours per week plus additional overtime as required fulfilling the duties associated with the position.

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. The Society provides a competitive salary, benefit package and a rewarding work environment.

Enforcement Officer | Full Time

LocationColchester Shelter | 408 Industrial Ave, Truro
Number of Positions
1
Job Start Date
September 2018
Job Competition Closes September 21, 2018
Job Type
Full Time
Salary 
To be Negotiated

Job Description

Reporting to the Chief Provincial Inspector, you’ll play an integral role in supporting the Nova Scotia SPCA in maintaining a high level animal welfare and compliance under the Act.  You’ll ensure consistent monitoring and enforcement compliance with all animal control aspects.

 In addition to enforcement duties, you’ll also focus on education and awareness through public interaction and work with community members towards voluntary compliance on cases that involve complex dynamics.

This is a great opportunity for someone who is compassionate and has a positive attitude. Most importantly, you’ll possess strong interpersonal skills and be savvy in dealing with conflict resolution.

FORMAL EDUCATION, TRAINING AND EXPERIENCE

  • Completion of Grade Twelve (12) or equivalent.
  • Completion of Enforcement training from a recognized institution required
  • Courses in safe handling of dogs/handling of dangerous dogs.
  • Valid NS Class 5 Driver’s license.
  • Minimum of three (3) years’ related experience working in enforcement combined with a demonstrated ability to interpret legislation, and an understanding of the legal system and procedures involved with enforcement of legislation and its regulations
    • Including a minimum of two (2) years dog handling experience.

Knowledge and Qualifications/Skills required

  • The ability to respond to client/public inquiries and complaints and handle sensitive and confidential information in a trusted and responsible manner
  • The ability to travel and work flexible shifts, including evenings and weekends and be on call
  • Prepare and maintain investigation and legal records in an accurate, complete and timely manner. Maintain information integrity, security and confidentiality to an exceptional degree.
  • Provide related education to the public, clients, staff, volunteers, other animal welfare organizations and law enforcement agencies and entities.
  • Perform data entry and maintain performance statistics using provided electronic tools and applications using Microsoft office and CEIS database management
  • Work daily with animals of varying size and temperament, including deceased, ill or injured animals, carrying, handling and capturing individual animals in a safe, caring and respectful manner.
  • Medically and physically fit to work in all weather conditions (cold, hot, rain, etc) as this position may require bending, lifting and transporting animals in need.
  • Must be able to work with other staff, volunteers, and the public in a positive, practical manner and be able to work with minimum supervision
  • Excellent computer skills , statement writing and preparing court documents
  • Maintain and operate all job related equipment, tools and vehicles in a safe and reliable manner, and within the guidelines prescribed by OHS policy,
  • Strong interviewing, analytical skills and experience in research and interpreting data, ability to write cogent and concise reports; excellent presentation and communication skills (oral and written).
  • Exceptional tact, diplomacy, discretion, professionalism, and judgment in the exercise of decision making
  • Ability to remain neutral, independent and objective in all investigations.
  • Ability to maintain the confidentiality of sensitive work related information.
  • Ability to handle multiple assignments by effectively planning, organizing and prioritizing assignments (multi-tasking of work).
  • Exceptional tact, diplomacy, discretion, professionalism, and judgment in the exercise of decision making
  • Will require criminal records check and will require appointment from Department of Justice.
  • Candidates with previous experience in working with First Nations communities are strongly encouraged to apply

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. SPCA provides a competitive salary and a rewarding work environment. Interested applicants are asked to submit their resume and cover letter indicating salary expectations to jlandsburg@spcans.ca.  

Please quote “Enforcement Officer ” in the subject heading in your email reply.

We thank all applicants for their interest in a career at the Nova Scotia SPCA, however, only those selected for interview will be contacted.

LocationKings SPCA, 1285 County Home Rd, Waterville
Number of Positions
1
Job Start Date
ASAP
Job Competition Closes When position is filled
Job Type
Part Time Casual
Salary 
To be negotiated
Responsibilities

Reception

  • Answers multi-phone system, routing inquiries to the proper person and initiates messages for follow up;
  • Provides outstanding customer service with a friendly can-do attitude;
  • Performs data entry, filing, fills out forms
  • Communicates to the public the principles that convey and impart an understanding of the policies and procedures of the Nova Scotia SPCA and general animal care support.
  • Works directly with volunteers, and provides support to volunteers assisting with front desk and administration tasks.
  • Oversees day to day cash management process.
  •  Assists with scheduling and coordination of appointments with local Veterinary Clinic for public Spay/Neuter assistance program.
  • Ensuring that adoptable pets are promptly posted in database and posted to SPCA NS website.
  • Keeping the shelter Facebook page accurate and up to date.

 

Animal Care

  • Responsible for all duties related to the care of animals (cleaning of the holding areas, assuring that animals receive food and water, bathing and basic grooming). Provides humane handling and restraining techniques.
  • Observes animals for signs of illnesses or injuries and reports symptoms to the appropriate personnel.
  • Administers medications and assists as required by restraining animals, grooming, health checks, flea treatments and administering parasite control.
  • Performs continual maintenance duties that include repairs and upkeep. Cleans all equipment and work areas to maintain the highest standard of cleanliness and sanitation. Follows health and safety regulations and protocols.
  •  Maintain accurate records for animal inventory, health, medications, treatments, procedures and behaviour history.

 

In addition to the duties listed above, the SPCA expects the following of each employee: adheres to policies and procedures; works in a safe manner; acts as a role model within and outside the shelter; performs duties as workload necessitates; maintains a positive and respectful attitude;  demonstrates exceptional customer service; communicates regularly with supervisor about issues; demonstrates efficient time management and prioritizes workload; consistently reports to work on time prepared to perform duties of the position; participates in events and on committees as needed or required; and completes other duties as assigned.

 

Skill Required

 

Reception

  • Proactive, independent, and organized.
  • Must be punctual and reliable.
  • Must work well independently and in a team environment.
  • Excellent written and oral communication skills.
  • Trustworthy and friendly
  • Availability for various shifts
  • Ability to prioritize and work within deadlines.
  • Knowledge of Microsoft office applications required.
  • Problem solving skills
  • Personal adherence to SPCA code of conduct and within SPCA recommended best practices.

 

Animal Care

  • Demonstrates animal control knowledge, including proper restraining techniques.
  • Knowledge of animal behaviours, and basic obedience training methods.
  • Ability to identify species, breeds, age and sex of animals.
  • Ability to identify signs of animal illnesses, diseases and injuries.
  • Ability to identify different medications and methods of administration.
  • Ability to perform sanitation procedures and general maintenance.
  • Employee must demonstrate ability to work effectively with others (including co-workers, customers, volunteers and others) by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; and addressing problems and issues constructively to find mutually acceptable and practical business solutions.
  • Employees must demonstrate regular and consistent attendance and punctuality.

 

Education

  • Completion of Grade 12 mandatory.
  • A degree in Office or Business Administration would be considered an asset
  • A degree or certificate in an Veterinarian Assistance Course would be considered an asset.
  • Courses in Dog behavior/training would be considered an asset.

 

Additional Information

  • This position requires a flexible schedule. Evenings and weekends may be required.
  • Driver’s license is required

 

Physical Requirements

  • Working conditions include working alone, working outside in varying weather conditions, frequent interruptions, and some meetings.
  • Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift.
  • Physical ability to walk and/or stand on your feet throughout a normal workday required.

 

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. SPCA provides a competitive salary and a rewarding work environment. Interested applicants are asked to submit their resume and cover letter to info@spcans.ca.  

Please quote “Kings NS SPCA Reception/Animal Care Attendant” in the subject heading in your email reply. 

We thank all applicants for their interest in a career at the Nova Scotia SPCA, however, only those selected for interview will be contacted.

LocationHead Office in Dartmouth & Some Provincial Travel
Number of Positions
1
Job Start Date
ASAP
Job Competition Closes When position is filled
Job Type
Full Time Permanent
Salary 
Range between $20 - $40 per hour. To be Negotiated and commensurate with experience and education.

Job Description

Reporting to the Chief Provincial Inspector, you’ll play an integral role in supporting the Nova Scotia SPCA in ensuring a high level of professionalism within the enforcement team. You will also oversee the enforcement operation to ensure that all enforcement practices are consistent with the provisions of the Anima Protection Act and the local Animal Control By-Laws. In addition, you would participate in field investigation when needed. Operational support includes administrative tasks, analysis, document management, and investigative support.

 In addition to operational support, you will also be required to provide some enforcement duties in a supervisory role.  You’ll also focus on education and awareness through public interaction and work with community members towards voluntary compliance on cases that involve complex dynamics.

This is a great opportunity for someone who is compassionate and has a positive attitude. Most importantly, you’ll possess strong interpersonal and conflict resolution skills.

Key Responsibilities: 

  • Supervise and oversee operational support of the enforcement team to ensure consistent, timely and effective support to officers through investigative procedures and court preparation
  • Oversee the document management process for enforcement files
  • Be responsible for the collection and reporting of key operational statistics for the department
  • Collaborate with the Chief Provincial Inspector to ensure compliance with operational policies and procedures
  • Conducting corrective actions
  • Training new staff
  • After hours availability on SPCA issued cell-phone to provide operational advice
  • Uniform management
  • Preparing court documents and disclosure packages
  • Responding to complaint with regards to officers conduct or actions
  • Collaborating with municipal officials with regards to municipal animal control contracts
  • Collaborating with shelter staff to ensure operational needs are communicated in an effective manner

Key Skills and Competencies:

  • Effective verbal and written communication skills
  • Strong conflict resolution skills
  • Computer literate 
  • Knowledgeable about the Canadian justice system 
  • Knowledge of the regulatory investigation and prosecution process
  • Experience and proficiency with Investigative database usage and software programs such as Microsoft Office applications
  • Experience with report writing and statistics
  • Strong Interpersonal, written and oral communication skills, with demonstrated team building and supervisory capabilities
  • Assertive leader who will take initiative
  • Comfortable around domestic animals

FORMAL EDUCATION, TRAINING AND EXPERIENCE

  • Completion of Grade Twelve (12) or equivalent.
  • Completion of an Enforcement training from a recognized institution required (an equivalent combination of education and experience could be considered)
  • Courses in safe handling of dogs/handling of dangerous dogs would be an asset
  • Valid NS Class 5 Driver’s license with safe driving record
  • Minimum of three (3) years’ related experience working in enforcement combined with a demonstrated ability to interpret legislation, and an understanding of the legal system and procedures involved with enforcement of legislation and its regulations
  • Including a minimum of two (2) years dog handling experience
  • Two years’ experience in a supervisory role is considered an asset

Other Qualifications/Skills required

  • The ability to respond to client/public inquiries and complaints and handle sensitive and confidential information in a trusted and responsible manner
  • Prepare and maintain investigation and legal records in an accurate, complete and timely manner. Maintain information integrity, security and confidentiality to an exceptional degree.
  • Provide related education to the public, clients, staff, volunteers, other animal welfare organizations and law enforcement agencies and entities.
  • Perform data entry and maintain performance statistics using provided electronic tools and applications using Microsoft office and CEIS database management
  • Work daily with animals of varying size and temperament, including deceased, ill or injured animals, carrying, handling and capturing individual animals in a safe, caring and respectful manner.
  • Medically and physically fit to work in all weather conditions (cold, hot, rain, etc) as this position may require bending, lifting  and transporting animals in need.
  • Must be able to work with other staff, volunteers, and the public in a positive, practical manner and be able to work with minimum supervision
  • Excellent computer skills , statement writing and preparing court documents
  • Maintain and operate all job related equipment, tools and vehicles in a safe and reliable manner, and within the guidelines prescribed by OHS policy,
  • Strong interviewing, analytical skills and experience in research and interpreting data, ability to write cogent and concise reports; excellent presentation and communication skills (oral and written).
  • Exceptional tact, diplomacy, discretion, professionalism, and judgment in the exercise of decision making
  • Ability to remain neutral, independent and objective in all investigations.
  • Ability to maintain the confidentiality of sensitive work related information.
  • Ability to handle multiple assignments by effectively planning, organizing and prioritizing assignments (multi-tasking of work).
  • Exceptional tact, diplomacy, discretion, professionalism, and judgment in the exercise of decision making
  • Will require criminal records check and will require appointment from Department of Justice.
  • Candidates with previous experience in working with First Nations communities are strongly encouraged to apply

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