Community Outreach & Volunteer Coordinator

Job Type:                                             Permanent full-time
Location:                                             Dartmouth, NS, CANADA
Job Title:                                              Community Outreach & Volunteer Coordinator
Number of Positions:                         1
Date Posted:                                      October 8, 2021

Start date:                                          As soon as possible

Compensation:                                 Range $22.00 – $29.00 per hour dependent on experience



A Nova Scotia SPCA Community Outreach and Volunteer Coordinator is a key member of the Nova Scotia SPCA team. In addition to being part of a team responsible to facilitate the smooth and efficient day-to-day operations of SPCA Animal Shelters, this individual is responsible to evolve, maintain and coordinate the Society’s Volunteer Program and act as liaison with key community partners building community relationships establishing a bridge between the SPCA, community members and organizations across the province.



The primary duty of an SPCA Community Outreach and Volunteer Coordinator is to assist the Nova Scotia SPCA develop positive relationships in communities to ensure that every person in Nova Scotia has access to our services and programs.

Responsibilities include but are not limited to:

  • Lead the development and execution of a robust volunteer and staff orientation program
  • Organize orientation materials and presentations to ensure the SPCA onboarding program supports organizational goals and strategy.
  • Emcee orientation events and coordinate the day’s activities, ensure all training is scheduled and organized
  • Assist with the volunteer and employee recruitment process by identifying and interviewing candidates, performing reference checks and issuing/processing employment contracts.
  • Assist with donor reporting by setting metrics, analyzing data to track program impact and report achievements.
  • Responsible for managing and cultivating partnerships with community groups, organizations, and other stakeholders to advance the SPCA’s mission and strategic priorities;
  • Helps lead key initiatives in partnership with community allies
  • Build relevant and lasting relationships with community contacts
  • Work with Development team to ensure that we have appropriate fundraising content for appeals and communications.
  • Work with Provincial Leadership Team, of which you will be a member, on various initiatives including the continued enhancement of revenue streams that align with our mission and improve our ability to support a greater number of animals in need.
  • Provide direct training as needed on assigned topics during staff and volunteer orientation.
  • Perform a variety of clerical functions to plan, organize, implement, and accomplish department day-to-day functions and goals in support of onboarding new volunteers and employees.
  • Distribute, educate, and explain processes and paperwork to new volunteers and employees.
  • Respond to requests for information and appropriately release information based on policy, ensuring requests and work assignments are prioritized and completed correctly and efficiently.
  • Enters data and manages information in a database.
  • Maintain volunteer and employees’ personnel records ensuring they are accurate and up-to-date.
  • Support staff in developing and expanding their knowledge and skills.
  • Ensure positive and consistent communication between volunteers, staff and management.
  • Encourage and supporting a positive team environment.
  • Support communication efforts by ensuring policy and procedure changes are communicated, clarified, and implemented.
  • Assist with performance management procedures.
  • Understand the impact of financial and operational changes and demonstrate strong problem-solving skills on behalf of the animals, community, stakeholders with the Provincial Leadership Team.
  • Works directly with those responsible for maintaining the shelter volunteer and foster based programs.


Qualifications & Required Skills


Please note the Nova Scotia SPCA is committed to the principles of equity, diversity, inclusion, and accessibility in the hiring and support of our employees.  Please advise us of any accommodations that you may require in your role that would ensure you are equipped and able to do your work and meets your needs as an individual.

In addition to having the ability to travel and a valid Driver’s license, the following are some of the skills required of a Nova Scotia SPCA Community Outreach and Volunteer Coordinator.


  • Leadership Skills: Ability to keep volunteers and staff motivated, resolve conflicts, and make hard decisions. Good leadership qualities and administrative abilities are essential.

Time Management: Ability to work with multiple staff, managers, and volunteers across the province, assist in crisis situations and perform reviews. Must have the ability to create schedules, order supplies and write reports. Ability to work under tight deadlines and pressure situations is essential.

Math and Budgeting: Expected to keep and maintain budgets, and make sure Shelters are staying on budget. It is essential that this position is good with computers and has extensive knowledge of marketing and sales.

Decision-Making Skills: Whether it is dealing with volunteers, staff, management, government agents, veterinarians or suppliers, this position will have to make decisions that affect the Society. Having the ability to make hard decisions under pressure is crucial to success.

  • Speaking and Writing: required to have strong written and oral communication skills.



Additional Information

  • This position requires a flexible schedule. Evenings and weekends may be required, must be willing to work a flexible schedule.
  • Driver’s license is required
  • This position requires significant travel throughout Nova Scotia
  • Evidence of full vaccination for COVID-19 is required for employment.

Physical Requirements

  • Physical ability to walk and/or stand on your feet throughout a normal workday required.
  • Physical ability to lift and carry 40 pounds regularly.
  • Working conditions include working alone, working outside in varying weather conditions, frequent interruptions, and some evening meetings.

Hours of Work


Work responsibilities require a standard 40 hours per week plus additional overtime as required fulfilling the duties associated with the position.

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. SPCA provides a competitive salary and a rewarding work environment. Interested applicants are asked to submit their resume and cover letter indicating salary expectations to Elizabeth Murphy.


Please quote “Community Outreach” in the subject heading in your email reply.

As a part of our hiring process, we require applicants to complete behavioural and cognitive assessments – please follow this link to complete:

Evidence of full vaccination for COVID-19 is required prior to an interview being scheduled.

We thank all applicants for their interest in a career at the Nova Scotia SPCA, however, only those selected for interview will be contacted.